San Marino Outdoor Services
Website: https://sanmarinoservices.com
Effective Date: [02/01/2026]
San Marino Outdoor Services (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
Information We Collect
We may collect personal information when you:
- Submit a contact form
- Request a quote
- Schedule a service
- Subscribe to SMS updates
- Leave a comment on our website
- Upload media (if applicable)
- Interact with embedded content
The types of personal information we may collect include:
- Name
- Phone number
- Email address
- Property address
- IP address
- Browser user agent string
- Any information you voluntarily provide
Contact Forms & Service Requests
When you submit a contact form or service request, we collect the information you provide to:
- Respond to your inquiry
- Schedule services
- Provide estimates
- Deliver customer support
- Send service-related communications
We do not sell your personal information.
Opt-In & Consent
By submitting your information through our website forms, scheduling system, or other communication channels, you expressly consent to be contacted by San Marino Outdoor Services via phone, email, or SMS regarding your inquiry or services.
For SMS communications:
- We obtain prior express consent before sending marketing or service-related text messages.
- Consent is not a condition of purchase.
- Consent records are maintained in accordance with applicable laws, including the Telephone Consumer Protection Act (TCPA).
SMS Messaging & Mobile Information
SMS Communications
If you provide your mobile phone number, you may receive text messages related to:
- Appointment scheduling and reminders
- Service updates and job notifications
- Customer support communications
- Important service-related information
Message frequency varies based on your interaction with our business.
Opt-Out Instructions
You may opt out at any time by replying STOP to any message.
You will receive a final confirmation message, and no further messages will be sent unless you opt back in.
Help Instructions
Reply HELP to any SMS message or contact us:
Phone: 248-970-0178
Website: https://sanmarinoservices.com
Message & Data Rates
Message and data rates may apply. Please contact your wireless provider for details.
Carrier Liability
Carriers are not liable for delayed or undelivered messages.
Mobile Information Protection
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors who assist in providing operational support (such as customer service or SMS platform providers). SMS opt-in data and consent records will not be shared with third parties.
We implement strict data protection measures to safeguard your SMS opt-in information and consent records.
Comments
When visitors leave comments, we collect the data shown in the comment form, along with the visitor’s IP address and browser user agent string to help detect spam.
An anonymized hash of your email address may be provided to the Gravatar service to determine whether you use it. The Gravatar privacy policy is available at: https://automattic.com/privacy/.
Approved comments may display your profile picture publicly.
Media
If you upload images to our website, avoid including embedded location data (EXIF GPS). Visitors may download and extract location data from publicly available images.
Cookies
We use cookies to enhance your browsing experience.
If you leave a comment, you may opt in to saving your name, email address, and website in cookies. These cookies last one year.
Login-related cookies (if applicable):
- Temporary cookie to test browser compatibility
- Login cookies (2 days)
- “Remember Me” login (2 weeks)
- Screen option cookies (1 year)
- Article editing cookies (1 day)
You can disable cookies in your browser settings.
Embedded Content from Other Websites
Articles may include embedded content (videos, images, etc.). Embedded content behaves as if you visited the third-party website directly.
These websites may collect data about you, use cookies, and monitor interactions according to their own privacy policies.
Analytics
We may use website analytics tools (such as Google Analytics or similar services) to collect non-identifiable data about website usage. This may include:
- Pages visited
- Time spent on pages
- Device type
- General geographic location
This information helps us improve our website and services. Analytics providers may use cookies and similar tracking technologies.
Who We Share Your Data With
We do not sell your personal information.
We may share information with:
- Website hosting providers
- CRM and scheduling software providers
- SMS platform providers
- Payment processors
- Subcontractors assisting with services
- Legal or regulatory authorities if required by law
All service providers are required to safeguard your information.
How Long We Retain Your Data
- Comments and metadata are retained indefinitely.
- Contact form submissions are retained as needed for customer service and legal purposes.
- Account data (if applicable) remains until deleted.
Your Data Rights
If you have an account or have submitted personal information, you may request:
- A copy of the personal data we hold about you
- Correction of inaccurate data
- Deletion of your data (unless required for legal or administrative purposes)
To make a request, contact us using the information below.
Where Your Data Is Sent
Visitor comments may be checked through automated spam detection services.
How We Protect Your Data
We implement appropriate technical and organizational security measures, including:
- Secure website hosting
- Encrypted data transmission (SSL)
- Restricted administrative access
- Secure CRM and SMS systems
Data Breach Procedures
In the event of a data breach, we will investigate promptly and notify affected individuals and authorities as required by applicable law.
Third-Party Data Sources
We may receive information from third-party service providers such as CRM platforms, scheduling systems, and analytics providers.
Automated Decision-Making
We do not use automated decision-making or profiling that significantly affects users.
Industry Regulatory Disclosure
We comply with applicable federal and state privacy laws, including TCPA regulations regarding SMS communications.
Contact Information
If you have questions regarding this Privacy Policy, please contact:
San Marino Outdoor Services
Phone: 248-970-0178
Website: https://sanmarinoservices.com